Privacy Policy – Karma Vancouver

This Privacy Policy explains how Karma Vancouver ("Karma Vancouver", "we", "our", or "us") collects, uses, and protects personal information when you visit www.karmavancouver.com (the "Website").

We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using this Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with our Website or services:

Personal Information You Provide

When submitting forms or contacting us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Address or postal code
  • Vehicle information (VIN, make, model, year)
  • Financing information submitted through forms
  • Messages or inquiries you send

Automatically Collected Information

When you visit the Website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring website

This information helps us improve the Website and user experience.

How We Use Your Information

We may use your information to:

  • Respond to inquiries
  • Schedule service appointments
  • Provide vehicle purchase or financing assistance
  • Send service reminders
  • Send promotional offers and dealership updates
  • Improve Website functionality
  • Analyze Website traffic and marketing performance

Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary, including: financing partners; CRM systems; marketing platforms; service providers assisting with dealership operations. These parties are required to keep your information secure and confidential.

Data Security

We use reasonable administrative and technical safeguards to protect your personal information. However, no online transmission can be guaranteed to be completely secure.

Your Privacy Rights

You have the right to:

  • request access to your personal information
  • request correction of inaccurate information
  • withdraw consent for marketing communications

You may unsubscribe from marketing emails at any time.

Third-Party Services

Our Website may use services such as: analytics tools; advertising platforms; payment or finance application services. These providers have their own privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy, contact:

Karma Vancouver
Contact: Abdul
Langley, British Columbia
Phone: +1 (604) 427-0538
Website: https://www.karmavancouver.com

Cookie Policy – Karma Vancouver

This Cookie Policy explains how Karma Vancouver uses cookies and similar technologies on karmavancouver.com.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember user preferences and improve functionality.

Types of Cookies We Use

Essential Cookies — Required for the Website to function properly (e.g. page navigation, form submissions, security features).

Performance and Analytics Cookies — Help us understand how visitors interact with our Website (e.g. Google Analytics). They collect anonymous information such as page visits, traffic sources, device type.

Marketing Cookies — May be used to show relevant advertisements (e.g. Meta Platforms, Google).

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block cookies, delete stored cookies, or receive alerts when cookies are used. Note that disabling cookies may affect Website functionality.

Website Disclaimer – Karma Vancouver

The information on karmavancouver.com is provided for general informational purposes only. While Karma Vancouver strives to ensure that all information is accurate and up to date, we make no guarantees regarding accuracy, completeness, reliability, or availability.

Vehicle descriptions, specifications, and images are provided for illustration purposes and may not reflect the exact vehicle available. We reserve the right to correct errors, update information, and modify pricing or inventory without prior notice. Your use of the Website is at your own risk.

SMS & Communication Consent

By submitting your information through forms on karmavancouver.com, you agree that Karma Vancouver may contact you via phone calls, SMS text messages, email, and automated messaging systems. Communications may include: appointment confirmations; service reminders; vehicle availability updates; financing updates; promotional offers. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to SMS messages, unsubscribing from emails, or contacting our dealership directly.

Vehicle Pricing Disclaimer

All vehicle pricing displayed on karmavancouver.com is listed in Canadian Dollars (CAD). Prices are subject to change without notice. Displayed prices may not include additional costs such as: government taxes; licensing and registration fees; insurance; documentation fees; freight and delivery charges; pre-delivery inspection (PDI); environmental or tire levies.

Vehicle availability is subject to prior sale. Pricing, financing rates, and payment estimates shown on the Website are for informational purposes only and do not constitute a binding offer. Actual purchase price and financing terms will be confirmed at the dealership at the time of purchase. Images and specifications shown may not represent the exact vehicle offered for sale. Please contact Karma Vancouver directly to confirm current pricing and availability.